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Visitor Tips & Policies

Help us make the museum a safe and enjoyable place for all.

Two visitors sitting on the grass in front of museum

Respectful Conduct

A Welcoming Place for All

At the Philadelphia Museum of Art, we strive to be a welcoming place for all. Our expert and dedicated staff is here to provide you with an enjoyable visit and ensure an environment of respect for our community, one another, and the art. To help us accomplish this, we ask you to be respectful to our staff and fellow visitors and follow our visiting guidelines, including health and safety protocols. If you choose not to, we reserve the right to ask you to leave or revoke your membership or admission.

Health & Safety

Mask Requirements

Every visitor is required to wear a mask while visiting the museum, following City of Philadelphia regulations.

Reserve Tickets Online Prior to Your Visit

For contactless entry, reserve tickets online before visiting. Time slots are available for entry each half hour up to four weeks in advance of today’s date, with new tickets released every Tuesday. Members do not need to reserve tickets in advance. Buy tickets now.

Arrive no more than 15 minutes prior to ticket time, and join any entry queue that may have formed.

View ticketing FAQ

Hand Sanitizers & Enhanced Cleaning

Hand sanitizer units will be available throughout the building. Enhanced cleaning of high-touch surfaces will be in effect throughout the day.

Prohibited Items

Possession of dangerous materials, including firearms, is not permitted on any museum site, including the main building, the Perelman Building, the Rodin Museum, and historic houses Cedar Grove and Mount Pleasant.

Visitor Alerts

East Entrance Is Currently Closed

Enter and exit the main building through the West and North Entrances. The Rocky steps are still open for selfies but the East Entrance is closed.

Coat Check

Travel light and store larger items at our coat check. Backpacks, bags larger than 16 x 16 x 8 inches, large umbrellas, and selfie sticks are not permitted in the galleries. Smaller bags must be carried on one shoulder or handheld.

Bag Inspection

Bags are subject to inspection as you enter and leave the building.


Reserve Tickets Before Your Visit

For contactless entry, buy tickets online before visiting. Tickets are available for entry for each half-hour time slot up to four weeks in advance of today’s date, with new tickets released every Tuesday. Members do not need to reserve tickets in advance.

A parent showing his child an artwork

Young man taking a photo with a camera in the galleries

Things to Know During Your Visit

Art on View

We have 200 galleries of art from around the world. Sometimes art from our collection is taken off view for conservation or lent to other museums.

View current exhibitions

Parking

Our parking garage is near the main building. Access it via Kelly Drive or Spring Garden Street.

View parking info

Accessibility

Designated accessible parking, a barrier-free entrance, accessible restrooms, wheelchairs, and more are available. If you have any questions, email AccessProg@philamuseum.org.

View accessibility services

Eat & Drink

View current dining options

Shop

Shop at any of our three stores in the main building or online.

Families with Young Children

  • Little ones are welcome—kids are always free.
  • All staff and visitors (age 2+) are required to wear a mask when participating in our family programs.
    View family programs
  • Stay together. The best way to look at art is as a family so stay with your children throughout your visit. Hold very young children by the hand.
  • Strollers are permitted in most areas. For safety reasons, strollers are not allowed in certain galleries. Please wear baby carriers on the front of your body to help keep everyone safe.
  • Yes, you can nurse. Breastfeed and bottle-feed anywhere in the museum. If you would like a private place to nurse, ask at any Visitor Services Desk.
  • Find baby-changing stations in all restrooms.
  • PMA for All  App: This app is designed to help families, especially those with children on the autism spectrum, prepare for a day at the museum. Available for free download on Google Play.

Audio Tour

Don’t miss our audio tour, which offers a deeper look at some of the museum’s greatest hits. Devices can be rented at the North and West Admissions Desks for $5 each ($4 for members; free for visitors who are blind or partially sighted). Currently offered in English, Mandarin, French, German, Japanese, Spanish, and Korean.

Free Wi-Fi

Enjoy free Wi-Fi throughout the main building, the Perelman Building, and the Rodin Museum. Be mindful of visitors, artwork, and your surroundings when using your device.

Protect the Art

  • Dirt and oils on our skin can damage artwork so please do not touch.
  • Keep a safe distance from artwork, about 18 inches or an arm’s length.
  • Seating is available throughout the building. Do not sit or step on platforms or ledges.
  • Take your time: walk, don’t run in the galleries.

Photography & Filming

  • You may take personal photos in the permanent collection galleries but no flash, tripods, or selfie sticks.
  • Photography is sometimes restricted in special exhibitions so look for signage in the galleries for guidance.
  • Your photographs may not be commercially published, sold, reproduced, transferred, or distributed.
  • When snapping pics, be cautious around artwork and other visitors and stay aware of your surroundings.
  • During your visit, you may be photographed or filmed by museum staff. We may use these images in signage, printed materials, and online for any purpose, commercial or otherwise.

Sketching in the Galleries

  • Use graphite pencils only when sketching or taking notes in the galleries. Pens and colored pencils are prohibited in all galleries.
  • Please make sure your sketchbooks are 18 x 24 inches or smaller.
  • Look with your eyes—do not point at works of art with your hands or a pencil.

Give Us Your Best Shot

We love your selfies but please keep your selfie sticks at home as they are not permitted in our galleries. Share your visit on Facebook, Twitter, or Instagram and tag us @philamuseum.