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Applying for a Position at the Museum

The Philadelphia Museum of Art is an equal opportunity employer with a commitment to create and maintain a diverse workplace.

Only electronically submitted resumes linked to a specific open position can be considered. A listing of current job opportunities can be found below. To apply for a specific position click the “Apply Now >>” link that corresponds with the position you are applying for. When applying, submit your resume and cover letter in a Word or PDF document. The Museum will contact you if an interview is considered appropriate. Application materials for a specific position are kept on file for one year.

Due to the volume of resumes received, the Museum is unable to acknowledge each resume. Walk-in applications and/or general interest resumes will not be reviewed or retained.

Fellowship positions have very specific application procedures. Incomplete or late applications cannot be considered.

If you require assistance to participate in the application process, please contact a representative in the Human Resources department at (215) 684-7970 to request an accommodation.

Current Openings

MEMBER RECORDS SPECIALIST - MEMBERSHIP & VISITOR SERVICES
Internal applicants only at this time.
The Member Records Specialist is responsible for processing gifts for the Membership and Visitor Services Department with timeliness and accuracy and coordinating membership fulfillment material and mailings to support a department that has achieved 50,000 current member households.

The Member Records Specialist will ensure that all membership and annual fund gifts are recorded into the Raiser’s Edge database, Generate acknowledgement letters and cards, prepare mailings, and generate receipts. This position will also Reconcile batches in Raiser’s Edge and prepare batches for daily deposit. He/She will communicate with Data Center Manager and various key department employees to ensure accurate processing of gifts and for financial integrity and accuracy. Will also perform other related duties and administrative tasks as assigned.

A Familiarity with Raiser’s Edge, gift processing, and Paciolan ticket database is required along with superior data entry speed, accuracy, and attention to detail. Proficiency in Microsoft Word, Excel, and Access is also required. Qualified applicants will also have the ability to handle confidential information in a discreet manner and will have excellent organizational, problem-solving, and oral and written communication skills.

To apply, please create a single document containing a cover letter and resume to upload with your application.

Apply Now >>

ASSISTANT MANAGER OF VISITOR SERVICES - MEMBERSHIP & VISITOR SERVICES
Internal applicants only at this time.
The Museum is seeking an experienced manager to ensure the highest quality customer service for Museum visitors and members, and to oversee a staff of Visitor Services Assistants. This individual will participate in public planning efforts for special exhibitions, maintain the daily payroll and cash out procedures, and oversee work performance and operational standards. The role demands good problem-solving abilities in order to respond to concerns or issues that may arise in the Visitor Services areas of the Museum. The requirements for the Assistant Manager position include demonstrated supervisory experience, preferably of a large staff, in the hospitality industry or in a museum setting, exceptional customer service and organizational skills, and the ability to effectively communicate with a wide variety of staff and visitors. Must be available Tuesday through Sunday with evening hours on Fridays as well as some holidays and Mondays. During special exhibitions, additional hours will be required. An interest or knowledge of the arts is highly desirable.

To apply, please create a single document containing a cover letter and resume to upload with your application.

Apply Now >>

ADMINISTRATIVE ASSISTANT - COSTUME & TEXTILES
This is a part-time position consisting of 21 hours per week.
Supporting the curator and department with daily operations, this position will maintain the administrative, financial, storage, loan, and collection records and files; maintain the curatorial calendar; respond to general inquiries; draft correspondence, memos and committee minutes; assist with visitors, study room, and special exhibitions as needed; and act as liaison with members of various Museum committees and departments. This department seeks a self-starter with exceptional writing and organizational skills. Ideal candidates will be flexible and able to balance multiple priorities while attending to a high traffic departmental space. Some library research may be necessary on an as-needed basis. Interest in and general knowledge of costume and textile history is highly preferred. B.A. degree required. Proficiency with Word, Excel, and Access or general databases is essential in this role. This is a part-time position at 21 hours per week.

To apply, please create a single document containing a cover letter and resume to upload with your application.

Apply Now >>

REPORT WRITER - DEVELOPMENT
As a member of the Development Services team, the Report Writer serves as an expert in the methods used to retrieve data and generate reports from the Development database, The Raiser’s Edge. Using Crystal Reports, the Report Writer will produce reports and visual representations of constituent, campaign, appeal, membership, and event data that will support and promote fundraising activity. The Report Writer works closely with the Director of Development Services and other Development Services staff to identify reporting needs and to develop a profound understanding of departmental programs, business processes, and established reporting standards and terminology. In addition, the Report Writer will work collaboratively with the team to assist with reporting challenges and to enhance the skill sets of all members, as well as to review and evaluate existing reports and standards and make recommendations for improvement. This position will also work with the Director of Development Services to explore, evaluate, and implement alternative methods of report delivery.

To apply, please create a single document containing a cover letter and resume to upload with your application.

Apply Now >>

DEVELOPMENT COMMUNICATIONS ASSISTANT - DEVELOPMENT
The Development Communications Assistant supports the Deputy Director of Development with the coordination of office wide strategic communications and donor stewardship/event activities. The Development Communications Assistant is also responsible for various office-wide duties, including mail pick-up and drop-off, general phone line coverage, and event preparation and staffing.

To apply, please create a single document containing a cover letter and resume to upload with your application.

Apply Now >>

MANAGER OF DONOR ENGAGEMENT - DEVELOPMENT
The Manager of Donor Engagement implements a donor cultivation, stewardship, and recognition program to enhance the Museum’s relationship with prospects, Members, and donors. Such events will support cultivation and stewardship initiatives, highlight the Museum mission, and attract new donors. The Manager of Donor Engagement also manages a daily portfolio of donor correspondence, including special letters of thanks, acknowledgment, and recognition. The Manager of Donor Engagement works as part of a team devoted to integrated program of donor cultivation and stewardship, coordinating large-scale special events, intimate donor gatherings, and donor education activities, which are designed to help realize the full philanthropic potential of the institution. A minimum of three years’ experience in creative programming or special events combined with excellent communication and organization skills are required.

To apply, please create a single document containing a cover letter and resume to upload with your application.

Apply Now >>

DIRECTOR OF RETAIL OPERATIONS - RETAIL OPERATIONS
The Director of Retail Operations is responsible for the strategic direction, creative leadership, management, supervision and control of all retail services. This position requires a highly experienced senior executive in retail management with experience in multi-million dollar revenues. The Director of Retail Operations will have expertise in developing concepts for multiple stores and an assortment of quality products closely aligned with the Museum’s mission and brand. Extensive experience is required in managing the financial and analytic activities necessary to achieve strong profits on site and on-line.

We are seeking candidates with 10-15 years of experience in a museum retail environment with functional expertise that includes inventory management, buying and product development, identifying and implementing successful business strategies, planning and implementing e-commerce growth, employee management, and customer service. Position requires the ability to create effective partnerships across departments and to align retail strategies with institutional vision. Candidate should have a college degree and be proficient in Excel, Word and merchandising software.

To apply, please create a single document containing a cover letter and resume to upload with your application.

Apply Now >>

ADMINISTRATIVE ASSISTANT - INFORMATION & INTERPRETIVE TECHNOLOGY
The Information and Interpretive Technologies (IIT) department seeks a professional, organized and resourceful candidate for the role of Administrative Assistant. The Administrative Assistant ensures charges for equipment and services are paid promptly, and is also responsible for providing basic administrative support to the IIT department including scheduling meetings, distributing mail, preparing outgoing shipments, filing, ordering office supplies, submitting maintenance requests, and assisting staff with reimbursements. The Administrative Assistant generates reports to the Finance department and assists the department with budget preparations. As a member of a systems support team this role also provides customer service and technical support via email, over the phone and in person. This position may act as a department liaison at a variety of meetings and will use a broad knowledge of policies and procedures to work to foster inter- and intradepartmental communication. The Administrative Assistant may also be called upon to assist in the coordination of Interactive Technology projects.

The position requires working knowledge of general office systems and the ability to coordinate multiple tasks and processes. Proficiency in Word, Excel, Access, and an aptitude for learning various software programs is needed; experience with MS Project or IT service tracking software is a plus. This position requires professionalism, superior organizational skills, attention to detail, strong customer service skills, the ability to handle confidential material in a professional manner, and a willingness to take on additional administrative responsibilities as they arise.

To apply, please create a single document that contains a cover letter and resume to upload with your application.

Apply Now >>

DEVELOPMENT WRITER - DEVELOPMENT
The Museum is currently seeking a Development Writer to join its Development department. The Development Writer will serve as project manager, editor, and/or principal writer for a wide variety of print and electronic projects that support the Museum’s annual fundraising priorities and strategic initiatives. Primary responsibilities include creating compelling Museum messages/statements/language that position the Museum, its strategic goals, and institutional vision in ways that inspire donors and motivate staff and volunteers. Types of writing projects include fundraising proposals, solicitation materials, campaign preparation materials, brochures and flyers, newsletter articles, website content, among others. The Development Writer works in collaboration with Museum staff in Development, Marketing, Editorial and Graphic Design, and various program departments to review and produce donor specific communications.

Requirements include a Bachelor's degree, with arts or English major preferred. At least 4 years professional experience in business or technical writing, communications, media relations, or a related field. Knowledge of standard concepts, practices and procedures related to the position, including: expertise in use of English grammar, punctuation, and syntax; use of best practices in proposal development; ability to conduct research; understanding of branding and positioning strategies for the institution and for specific projects; ability to "ghost write" for various Museum staff and volunteers; ability to learn subject-specific terminology for use in developing written materials; and knowledge of when and how to use various channels of communication. Proficiency in Microsoft Office programs is required; familiarity with Raiser’s Edge, Adobe Acrobat, and Photoshop is an advantage. Writing sample requested with application. Onsite writing assignment will be conducted at time of interview.

To apply, please create a single document containing a cover letter and resume to upload with your application.

Apply Now >>

GRANTS MANAGER - DEVELOPMENT
The Museum is currently seeking an energetic and experienced Grants Manager to join its Development department and implement the Museum’s corporate, foundation and government grants strategy for annual operations, restricted programs, strategic initiatives, and capital projects. Major responsibilities include managing and stewarding a portfolio of corporate, foundation and government grants/donors, in addition to identifying and securing new institutional funding streams for Museum projects. Duties include preparing letters of inquiry, grant applications, grant reports, grant attachments, corporate partnership proposals and presentations, stewardship reports, and other related grant correspondence. This position works closely with senior leadership, curators, program and facilities staff, and volunteers to advance the Museum’s fundraising priorities. This is a unique opportunity for a development professional to increase the Museum’s financial support from institutional funding sources as the Museum prepares for its upcoming campaign.

Requirements include a Bachelor's degree with arts or English major; a Master’s degree preferred. At least 4 years successful fundraising experience in an arts or education setting with grant writing and organizational giving experience strongly preferred. Candidate must demonstrate exceptional writing ability and excellent communication and organizational skills. Experience working in a fast-paced, results-oriented environment and demonstrated flexibility in meeting shifting demands and priorities is a must. Knowledge of the corporate, foundation and government philanthropy landscape is an advantage. Proficiency in Microsoft Office programs is required; familiarity with Raiser’s Edge, Adobe Acrobat, and Photoshop is an advantage.

To apply, please create a single document containing a cover letter and resume to upload with your application.

Apply Now >>

CAMPAIGN COORDINATOR - DEVELOPMENT
The Museum seeks a Campaign Coordinator to work closely with the Executive Director of Development, Museum leadership, and a Trustee committee on planning initiatives for a comprehensive campaign. The role will support a wide variety of cultivation and solicitation activities and requires excellent written and verbal communication skills. Two to three years’ experience within a fundraising environment, including managing project timelines, coordinating calendars, and supporting volunteers is desired. Strong administrative skills, including Raiser’s Edge experience or other fundraising database software, is required.

To apply, please create a single document containing a cover letter and resume to upload with your application.

Apply Now >>

DIRECTOR OF RESEARCH AND PROSPECT MANAGEMENT - DEVELOPMENT
The Director of Research and Prospect Management is responsible for high-level analysis of the constituent prospect pool, strategic prospect development, and creating and implementing policies and procedures to support a robust prospect pipeline. Leveraging prospect data, capacity ratings, and predictive modeling, the Director will analyze and synthesize data into clear and compelling presentations that drive strategic planning for gift officers in support of the Museum’s Comprehensive Campaign. The position directly oversees a proactive research staff and is responsible for coordinating all research requests from within the department and from Museum leadership, developing methods to improve prospect data integrity and evaluating and selecting research resources. This role works closely with the Senior Development Services Coordinator to administer efficient prospect management systems, reports and processes, and ensure appropriate data protocols are in place. This position reports to the Director of Development Administration.

Qualified candidates will have a Bachelor’s degree in a relevant area of study and a minimum of five years of experience developing, designing and delivering prospect research, metrics reporting, and data analysis in an advancement/development work environment. We are seeking candidates with expertise in prospect research methodology and practice, including interpreting wealth indicators and synthesizing financial, technical and trade materials. Ideal candidates will have strong data analytics experience. Position requires analytical, logical, conceptual and problem solving abilities, and the ability to prioritize and manage multiple projects. Expert-level experience with subscription-based online search engines including Lexis/Nexis, iWave, and Wealth Engine necessary; strong computer skills with proficiency using Raiser’s Edge, or other similar fundraising databases needed.

To apply, please create a single document containing a cover letter and resume to upload with your application.

Apply Now >>

DIRECTOR OF MEMBERSHIP - MEMBERSHIP & VISITOR SERVICES
The Museum is seeking a Director of Membership to provide leadership for a 65,000 household membership program. This position oversees all operations associated with acquiring, retaining, and upgrading the membership base; developing annual revenue and expense budgets; developing strategic and integrated membership marketing programs involving mail, phone, and e-campaigns; and member programs and services. The position manages a team of 5 direct reports, which includes oversight of the Museum’s Data Center and Telemarketing Center (with up to 20 part time calling staff). The Director of Membership collaborates extensively with departments across the Museum, most notably Visitor Services, Marketing, Development, and Education to maximize the membership experience and ongoing stewardship.

Qualified candidates must possess 5+ years related management experience in an organization of similar size and complexity, and a track record demonstrating superior qualitative and quantitative analytical skills, oral and written communication expertise, and people-management skills. Proficiency in Word, Excel and Access, and a working knowledge of Raiser’s Edge or similar fundraising database system is required. Some weekend, evening and holiday work will be required.

To apply, please create a single document that contains a cover letter and resume to upload with your application.

Apply Now >>

DIRECTOR OF VISITOR SERVICES - MEMBERSHIP & VISITOR SERVICES
The Museum is seeking an experienced manager to ensure the highest quality customer service for Museum visitors and members. The Director leads a team of four Assistant Managers and a core of Visitor Services Assistants.

The Director will supervise the scheduling of front-line teams to ensure appropriate staffing levels across 5 museum locations operating 7 days a week; motivate and evaluate the performance and operational standards of the team, focusing on the development of a highly skilled work force; participate in public planning efforts for special exhibitions; assist with the development and implementation of training program for Membership and Visitor Services departments and volunteers as well other Museum constituents with significant guests contact.

The Director is expected to conduct regular walk-throughs and have a general presence on the floor during operating hours to ensure the public areas are welcoming to guests and functioning properly. The role demands good problem-solving abilities in order to respond to concerns or issues that may arise with the goal of turning negative guest experiences into positive ones.

The requirements for the Director position include demonstrated supervisory experience (preferably of a large staff) in the hospitality industry or in a museum setting, exceptional customer service and organizational skills, and the ability to effectively communicate with a wide variety of staff and visitors. Must be available Tuesday through Sunday with evening hours on Wednesdays and Fridays as well as holidays. During special exhibitions, additional hours will be required. An interest or knowledge of the arts is highly desirable.

To apply, please create a single document containing a cover letter and resume to upload with your application.

Apply Now >>

COLLECTION ASSISTANT - CONTEMPORARY ART
The Collections Assistant for Contemporary Art coordinates and oversees an array of museum operations as required for the administration, maintenance, care, and loan of the permanent collection, as well as collection accessions and deaccessions. The Collections Assistant works closely with the contemporary curators and several departments across the Museum including Registrar, Conservation, Special Exhibitions and Legal to coordinate the movements of works of art, conservation treatments, loan requests, and agreements. This role performs condition reports, maintains detailed object records in TMS and paper files, and prepares object packets for committee meetings.

Qualified candidates will have a BA in Art History, Museum Studies, Arts Administration or like field. Experience working with art objects required. Prior museum work experience preferred; experience with collection management a plus. Candidates should be organized with high attention to detail. Position requires good communication skills and the ability to work cross-functionally to complete projects.

To apply, please create a single document containing a cover letter and resume to upload with your application.

Apply Now >>

INSTALLATIONS DESIGNER - INSTALLATION DESIGN
The Philadelphia Museum of Art is seeking an experienced Installation Designer. The designer will design temporary exhibitions, gallery projects and gallery furnishings for the display of works of art. S/He must demonstrate creativity while working within the museums aesthetic sensibility.

The candidate should be a self-starter with excellent interpersonal and organizational skills. S/He will be an integral part of the exhibition team, and have the ability to carry projects from concept through completion. S/He must have an understanding of conservation issues for works of art and be responsive to budget and time constraints. S/He is expected to juggle multiple priorities.

Requirements include a high level of competence with AutoCAD, Illustrator, Photoshop, and the Microsoft Office Suite; as well as model making skills. Two plus years experience in a museum or similar setting desired. An Advanced degree in art, architecture, or art history is a plus.

To apply, please create a single document including a cover letter and resume to upload with your application.

Apply Now >>

INTERACTIVE GRAPHIC DESIGNER - INFORMATION & INTERPRETIVE TECHNOLOGY
Working collaboratively with the division’s video/audio production staff along with writers, graphic designers, and editors across the Museum, the Interactive Graphic Designer role develops graphics to ensure a cohesive, high-quality aesthetic in support of the Museum’s interactive vision, and museum visitor presentation goals.

Primary responsibilities:
• Develop graphics and layouts to enhance User Interface and User Experience
• Adapt and optimize type treatments, graphics, photo and design elements for a variety of outputs channels, primarily in-gallery presentations, mobile applications and websites
• Develop work-flow structure to meet deadlines
• Distinguish our media by leveraging user-centered creative design and technology
• Work with team members to create innovative web/in-gallery/mobile design concepts
• Assist in determining overall interactive structure, flow, and user experience
• Prototype design/functional concepts and collaborate on creative vision
• Thorough experience in user interface design and creation
• Assist with interactive style guide and best practices documentation

Qualified candidates will have 3 or more years experience as a user experience designer or interactive designer with a portfolio that demonstrates superior visual skills along with process and thinking. Candidates should have a mastery of design and production tools, including Illustrator, Photoshop, and InDesign. Proficiency in creating graphics for mobile applications and web sites required. Must have the ability to turn creative direction and output channel requirements into visual experiences with an understanding of how design affects site performance/load time, and effective optimization techniques. Position requires the ability to propose design solutions based on best practices, fundamental design, and usability principles. Seeking someone with the motivation to continuously research and learn different methods and techniques to provide a variety of solutions. Experience in a non-profit environment useful.

To apply, please create a single document that contains a cover letter and resume to upload with your application. In addition, please include samples of your work. If you have an online portfolio, include the link in your cover letter/resume. If you do not have an online portfolio, you may email your samples to jobs@philamusuem.org.

Apply Now >>

INTERACTIVE DEVELOPER - INFORMATION & INTERPRETIVE TECHNOLOGY
The Interactive Developer will work with technical and non-technical Museum staff to develop compelling interactive experiences both onsite and online. Development projects will include in-gallery multimedia applications, mobile and web development. An extensive knowledge of mobile web development and a sophisticated knowledge of user-interface development is required. The applications will all center on presenting combinations of media, including video, animations, audio, imagery and graphics. Experience in programming digital media is required. Flash development experience is desired.

The Interactive Developer will assist in determining overall interactive structure, flow and user experience. This position will research/prototype new methods and technologies as well as develop methods of integrating new functionality with existing backend solutions. The Developer will assist in the development of a reusable code/widget library.

Qualified candidates will have a minimum of 3 years of professional Web design and mobile application experience with a degree in Computer Science or a related field. Work experience in a new media studio/agency is preferred. Position requires senior level experience with HTML5, CSS, and JavaScript. Must be adept at utilizing advanced Web technologies such as PHP, mySQL, ASP, XML, and JavaScript Frameworks. A firm understanding of best practices based on user-centered design, agile and responsive principles is required. Experience with Section 508 Accessibility guidelines and prior museum experience are all plusses. Successful candidates will be highly self-motivated team players, with the ability to work independently and as part of a team. Position requires the motivation to continuously research and learn different methods and technologies to provide a variety of the latest solutions.

To apply, create a single document that contains a cover letter and resume to uploaded with your application.

Apply Now >>

ASSOCIATE CURATOR OF MODERN AMERICAN ART - AMERICAN ART
The department of the Philadelphia Museum of art which has specific responsibility for the care of American Art seeks a curator who can work collectively with the staff; as well as bringing a specific interest and expertise in modern paintings and sculpture made in the United States or by American artists working abroad. As a member of the Museum’s curatorial staff, the Associate Curator of Modern American Art is expected to participate in all aspects of the work of the Museum to enable it to fulfill its mission and to maintain the highest standards of scholarship, connoisseurship, and professional practices in the field.

The department is involved with ongoing cataloguing projects of the permanent collection; preparing for temporary exhibitions both focusing specifically on our own collections, as well as broader international projects. Coordination of close working relationships with our colleagues in the Conservation labs is essential to encourage and assist their technical research in examination of and work on the collections. A very active relationship with local as well as international scholars, dealers, collectors and museum colleagues is assumed, as well as willingness through our own Development department and independent initiative to actively pursue funding for acquisitions, reinstallation projects and exhibitions.

As with the entire museum, this Department is poised at a moment of high ambition and building responsibilities, which require both substantial concrete knowledge and skills, but also an imaginative spirit as we rethink perceived notions about the "proper” interpretation and presentation of works of art, their public accessibility and issues of the cultural context in which we present and interpret the substantial holdings in our care.

The individual who holds this position must possess a broad familiarity with the history of Modern art and, more specifically, a detailed knowledge of the history of American painting and sculpture during the first half of the 20th century. Position requires a Master's degree (PhD desirable), and 3-5 years experience in museum or related academic post. S/he will have a proven record of research and curatorial achievement (i.e., the development and coordination of exhibitions, the acquisition of works of art, and collections research) in this field. In addition to a demonstrated ability to work successfully with others—museum staff, volunteers, and diverse public constituencies—to achieve institutional objectives, s/he must have a broad knowledge of museum practices in the related fields of education and public programs, conservation, collections management, budget management, marketing, development and external affairs. Excellent written and oral communication skills are essential, as is an ability to work with databases, word processing, and other computing tools that the staff is expected to use on a regular basis.

Application Instructions:
• Create a single document that contains a cover letter and resume to be uploaded with your application.
• Candidates without a social security number should decline the background check section. This does not impact the status of your application.

Apply Now >>

CONSERVATION SCIENTIST - CONSERVATION
The Museum is seeking candidates for the position of conservation scientist to undertake scientific research and analysis for the preservation and scholarly interpretation of the Museum’s collections. Technical responsibilities of the position include: 1) collaborating with conservators, curators, scientists and educators at the PMA and other institutions to promote/advance/regarding scientific conservation and art historical research, 2) providing reports of analytical findings and publishing research in scholarly journals and papers at professional conferences, 3) expanding laboratory resources through grant proposals and in-kind donations, and 4) selecting, using and maintaining analytical instruments in the lab.

Other responsibilities include: supervising and facilitating the research of laboratory interns, students, and volunteers, and encouraging their professional development, proposing and implementing an annual laboratory budget with the Senior Scientist, initiating and maintaining professional collaborations with university and corporate laboratories, extending the museum’s outreach programs locally and beyond, and contributing leadership to professional organizations.

Minimum Qualifications
• Graduate degree [Ph.D. preferred] in a physical science or related discipline and 6+ years professional experience in a Museum, academic or corporate research laboratory.
• Supplemental conservation, fine arts or art history degree.
• Competency in analytical technologies such as FTIR, GCMS, SEM, EDS, XRD, Raman and related software applications.
• Excellent written and oral communication skills.
• Laboratory management experience.
Compensation will be commensurate with experience.

To apply, create a single document that contains a letter of application stating interests and qualifications, a resume, and the names and contact information of three references.

Application Instructions:
• Create a single document to uploaded with your application.
• Candidates without a social security number should decline the background check section. This does not impact the status of your application.

While our applicant system requests personal information for the purposes of background checks, you are not required to complete this section. To decline, please leave this section blank and click “no”. Your response does not impact your application status.

For questions about this posting please contact Chris at (215) 684-7542. Application screening will begin on August 1, 2013 and continues until position filled.

Apply Now >>


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